Privacy Policy

Pole Star is a leading provider of web-based fleet management, ship security and vessel tracking systems to the maritime industry. Through its websites, Pole Star provides you with information, resources and services.

Pole Star is committed to protecting your privacy and safeguarding your personal information.

  1. Information collection and use

    When you register with Pole Star, we may ask you to provide personally identifiable information such as name, email address, telephone number. This information will be used to respond to your requests for information, to process transactions and payments, and provide technical support as required.

    We may also use the information we collect to notify you of new Pole Star products and services, and to alert you to information and system updates that we consider to be important and relevant to you.

    When you visit the Pole Star website, we may monitor your site usage. This information may be used to compile aggregate statistics in order that we may improve the design and navigation of the website. None of the information collected allows for the personal identification of individuals.

  2. Security

    We use all reasonable efforts to safeguard your personal information. We have put in place suitable electronic, physical and administrative procedures to prevent unauthorised access. We limit access to specific personnel who need this information to provide products and services and to carry out transactions as required.

  3. Sharing and disclosing information

    Pole Star does not sell, trade or rent your personal information to other parties. However, we do share selected information with our distributors, dealers, approved service centres and other affiliated third parties in order to provide Pole Star products, process Pole Star services and provide technical support, as required.

    Pole Star reserves the right to disclose information in order to investigate any illegal activity or any suspected illegal activity or if such disclosure is required by government body or law.

  4. Links to other websites

    A number of other company’s websites have links to the Pole Star website. These sites are not within our control and not covered by this Privacy Policy. It is recommended that you review the Privacy Policy of any third party website before you disclose any personal information.

  5. Amendments to this Privacy Policy

    If it is found necessary or desirable to change this Privacy Policy, Pole Star may make amendments from time to time and will post them on the website as soon as the changes come into effect. The date on which the Privacy Policy was last updated is printed at the bottom of this document. Any changes will take effect from that date. You should check the Privacy Policy regularly.

  6. Your acceptance

    Your continuing use of the website will be deemed acceptance of this Privacy Policy and any updates or amendments contained therein.